FREQUENTLY ASKED QUESTIONS
Here are answers to some of our most frequent inquiries. Please feel free to contact us with additional questions. Our shop policies are available for review here.
Letterworth does not offer our products at wholesale or bulk discounts, and we do not drop ship. Each of our handcrafted items requires the same amount of time, care, and materials to create, independent of quantity. We pride ourselves on our original designs and are grateful for clients who appreciate the value of unique, made-to-order items. We are a creative business that is small by choice and distinctive by design.
Are you accepting licensing agreements?
We love that our clients enjoy using and gifting our exclusive products. At this time we are not accepting licensing agreements for use of our original artwork and designs.
Do you offer
custom design services?
We are happy to consider custom design inquiries. Please contact us with your proposed project or to learn more about our offerings, including custom stationery, invitation suites, and branding.
Do you host
on social media?
In order to maintain the integrity of business transactions, we do not host flash sales or sell directly on social media platforms. Simply stated, we value our clients and respect their privacy. We believe that each purchase from Letterworth should be based on accurate, complete product information and free from the manufactured “hype” and sense of urgency that define most flash sales. We pride ourselves on providing thorough details and adequate photographs for the products we offer so that our clients can make informed decisions about their purchases. We know that our clients have many options when it comes to the small businesses they choose to support. We are grateful for their patronage and strive to provide a buying experience that places quality above quantity.